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Returns Policy

Cancellation & Returns:

You can cancel your contract at any time up to 14 working days after day of delivery. To do this, please email us at sales@smartgallery.co.uk or write to us at Smart Gallery, 2nd Floor Redbrick, 218 Bradford Road, Batley, West Yorkshire, WF17 6JF.

You do not have to give any reason for cancellation. However, a brief explanation will help us to improve the service we offer to customers in the future.

If you cancel, you must return the goods to us at your own expense. You must ensure that the goods are packaged adequately to protect against damage.

If you fail to return the goods, we will collect them, and we will charge you the direct cost of collection. if you fail to take reasonable care of the goods before they are returned to us, and this results in damage or deterioration, we will charge you for the reduction in value.

This cancellation policy does not effect your legal rights – for example, if the goods are faulty or misdescribed.

Faulty Goods:

If there is a problem with the goods, please contact us. We will deal with the matter in accordance with your legal rights.

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