At Smart Gallery, we place great value on the views of our customers and would like to share some of the comments we have received. If you would like to comment on your own experiences or advise us of anything you think that we have missed that you would like to see, please use the contact us form to let us know. We look forward to hearing from you.

Christa Ackroyd UK

“Just a note to thank you and your team for your incredible service. You understood just what I wanted when I said I needed some funky modern pieces in a classical Georgian setting and the result is amazing. Really individual and unique! I am so thrilled and everyone is amazed I could be so daring, Of course I couldn’t have been without your help … But let that be our secret … See you soon Christa x”

Deborah Sammons, UK

“Well done and a big thank you for the help, time and consideration you have shown to me in tracking down this picture for my husband’s Christmas present. I have been most impressed with your care and throughout you have always kept me fully informed, which has given me great peace of mind in view of the distance between yourself and myself in Essex. “Many thanks and no doubt I will be in touch the next time I am looking for that elusive picture!”

Patricia Nicholson-Potts, UK

“I was thrilled with the service we received when we visited the Leeds Gallery! I am new to buying art and often find when I visit art galleries that the staff are quite pompous and talk down to those who don’t know as much about art as they do! Vicki made us feel very welcome and spent time showing us various pieces available on the computer system. As a result of the excellent service we felt very comfortable and ended up buying 3 pieces of art. I would definitely return to the gallery again!”

Paul Connelly,UK

“We’re absolutely delighted with our print of Gloria Marejovic’s Fire – our first purchase from Smart Gallery.  We found the staff extremely helpful when choosing the print, and have been very impressed with the after-sales service.”

Stephen Robinson, UK

“I found the gallery a very good experience and the friendly staff helped me with choosing my print which was displayed beautifully, I loved the different variations of the art work displayed and couldn’t wait to put my Debra Stroud in my lounge!”

Sam Young, USA

“I purchased a set of the Bob Dylan Drawn Blank Series prints from the Smart Gallery in June of 2008. I was forced to shop on line from the U.S. and found the gallery’s website easy to navigate. More importantly, Vicki, the website manager for Smart Gallery, was quick to respond to my many inquiries. Vicki’s expertise made the process of buying these extremely “hot” limited editions easy and fun. Best of all, Smart Gallery arranged for expedited shipping and I received my art within two weeks of the sale date. The art was packaged with obvious care and now looks stunning framed and hung up in my office. Cheers to Vicki and Smart Gallery!”

Ash Odedra, UK

“Smart Gallery has provided me with truly professional, incredibly efficient and outstanding service. The agents have always promptly and efficiently communicated with me both via e-mail and on the phone. A potentially stressful purchase was dealt with smoothly and flexibly from payment to delivery. Thank you very much. I would not hesitate to do business with you again and recommend you to the whole world.”

Glennda, USA

“My experience with Smart Gallery, and in particular Vicki who served as my “personal assistant” in this long distance process, I can only say was a pleasure. The payment process was made simple, professional and yet very personal. Everything went exactly as I was told it would (except for one little, or perhaps big, pleasant surprise which I will leave between myself and Vicki). I love my Dylan print and know that I will get many, many years of pleasure out of it.”

Rick Tucker, UK

“The whole experience with the Smart gallery was positive from the start; everyone I had contact with was helpful and friendly, especially the main contact, Vicki, making the process of choosing and buying an expensive piece of art incredibly easy. I am very grateful to them for that – to be able to pick up the phone and talk things through really helped me. The packaging, transportation and delivery was completed with little fuss or inconvenience and the advice from the gallery regarding framing and insurance has been second to none. I will definitely use the Smart Gallery again.”

Graham & Catherine Busst, UK

“We’d both like to thank you for your ‘one-to-one’ assistance/communication since first we made contact with Smart Gallery. We love the print, and the service you have provided before and after our purchase has been absolutely second to none. We will certainly be dealing with yourselves again………..many thanks.”

Lil Cassie, UK

“Smart Gallery staff were exceptional! Buying from the web site was so easy, and then with phone conversations they were able to identify the frame I had in mind, & send a sample to confirm. The finished piece even moved to a gallery nearer to my home for ease of collection. As someone fairly new to ‘gallery’ buying, and the first time online; the experience of purchase was part of the pleasure!”

Noreen Barney, USA

“Your help in getting the print from England to Connecticut was invaluable. Since I had never purchased an item that valuable from another country before, all your emails and comments were so helpful. Everything worked perfectly, including making the change of the cost due to the VAT tax situation. Your emails answered all my questions and if I ever come across people looking to purchase art from England (either if they are there on vacation or if they are doing an international transaction like I did) I would certainly send them to your gallery.”

Kate Smith UK

“The entire team at Smart Galleries have been absolutely superb; their Customer Service skills are second-to-none. Look forward to buying further pieces from you in the future.”

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